-----Original Message-----
From: Ralph Mirsky [mailto:sealink@kpunet.net]
Subject: BOAT TRANSPORT WASHINGTON and SALMON
Hey Gigi, Got the boat, it was delivered to Padden
Creek Marine in Bellingham,
WA yesterday afternoon. I was
unable to be there. I
was impressed that your driver had the folks at Padden
Creek call me to get my permission to drop the boat. I had
already been advised by David Tripp the owner of Gowen's
Marine in Portland Maine, that he was very impressed with
the driver. David told me that in his opinion having dealt with many drivers
over the years, that your driver really impressed him, aside from having a
great truck, David said he was one of the most experienced and competent
drivers that he had ever dealt with.
I also want to tell you how much I have appreciated and enjoyed
working with you. It truly has been
a pleasure and a pleasant experience. I will surely pass on the good experience
and word to my friends and associates here in Alaska re: you and your terrific service.
Look forward to meeting you sometime, and if you are ever in Alaska, look me up. The State may be big but
there aren't allot of us nuts living full time up here, so I'm not that
hard to find. Sincerely, Ralph Mirsky, Ketchikan,
Alaska
-----Original Message-----
From: Steve J [mailto:red420esbaja@yahoo.com]
To: The Ship Mate & Able Boat Transport
Subject: Re: Boat Transport Referral
Gigi, It is so wonderful to hear from you. You were
fantastic with my boat move! You can post the letter and please if you
need someone to give you a referal please give them
my contact info. I have moved again, received a promotion to move back
from Hawaii to Chicago. Please keep in touch.
Steve
Subject: BOAT TRANSPORT HAWAII
OK. They have called me and said that it will be released
today. I will pick it up today. No problem, they said it was an
internal accounting problem. Thank you! For all the hard work you did on
getting the boat here!!!!!! My letter to your company will be complete
this week on the fantastic job you did. I wish I had you working on my team with
your dedication to your customers! Again
Thank you for all you work and help you provided. Steve
-----Original
Message-----
From: Bruce Anderson [mailto:HsbAnderson@aol.com]
Subject: Recommendation Again and Again !
Hello Gigi...Thanks
for all the help in getting my boat down here to Horseshoe Bay.
Time table seemed to work just fine. Wayne, the driver, was just
great. Thanks again. This move was as good as…or better than
my last. You can certainly keep me on your referral list. Bruce Anderson
Hi Gigi...Got your
phone message about the arrival date of our boat to Maryland. But I got it when I got
back, since we had already left. But, once again, you demonstrated the
customer service that is second to none! Follow-up is so important to the
customer. The boat arrived safely and on time. George and I conversed the
day he left Texas, a day out of Maryland, and several
times as he got closer to the Maryland Marina. Wow! How good is
that! I knew exactly what was going to happen. Well, here's the reference I
promised. YOU'RE THE GREATEST!
When I was looking
for a boat transport company, I filled out on line applications to four
companies. What set you apart was the
personal service. You called me the next day to say you received my app
and would work on it that evening and get me a quote the next day. That
is personal service and made an absolutely wonderful impression! (Your
closest rival was a company that sent me an email a week later. Another
got me a quote a month later! The fourth never did contact me!) The
second company bid was a bit less than your bid, but your service demonstrated
that you were worth the extra few dollars.
I knew from the
start that you were the company for me. First impressions are so
important and you proved so professional from the first, through our changes of
dates, to the last. Its nice to know a company still exists that knows
their job and does their job well. I changed dates around you and you
adapted. You kept me informed. Your driver, George, couldn't have
been more helpful. He showed that he definitely knew what he was doing during
the pickup. It took less than 30 minutes; same thing with the
delivery. We got it in the water no more than 30 minutes after
arrival. George knew how to work with the marina people! What a
great guy! And you! What a
great personal contact person! So there you are. I would recommend your
company to anyone who asked. I would use you again in a split second to
move my boat again. Use me as a reference anytime! Thanks, Gigi.
Were it in my power, I would give you a raise! Sincerely, for sure.....Bruce Anderson
-----Original Message-----
From: DUNCAN MILLOY [mailto:dmilloy@optonline.net]
Subject: BOAT TRANSPORT NEW YORK TO WASHINGTON ON TRAILER
Thank you Gigi, I would like to thank you for
transporting my boat safely on a transcontinental trip from West Haverstraw, NY to Bellevue, WA.
The driver, Rick Gordon, was courteous and resourceful. He made onsite repairs
to the trailer before he began the haul. He coordinated a cost effective on the
road repair from a third party while in Pennsylvania
when an axle needed to be fixed. I appreciate the
fact that he went above and beyond my expectations to ensure that my boat
arrived safely. As you know,
I had difficulty finding a hauler to meet my needs. You saved the day in a
timely and professional manner. You and your
company stand head and shoulders above your competition. Duncan Milloy
-----Original Message-----
From: johnflood@patmedia.net
[mailto:johnflood@patmedia.net]
Subject: Thanks!
Hi Gigi - Thanks again for the friendly service you
provided! The boat was picked up on-time in ME and delivered in NJ
early the next morning. The driver was
extremely competent and friendly. I truly appreciate it!! Thanks
again, John
-----Original Message-----
From: Jim Gambell [mailto:info@actbilliards.com.au]
Subject: BOAT TRANSPORT AUSTRALIA
Hi Gigi Jim from Australia here, the boat arrived OK, thanks for all of your good work. Maybe we can do business again someday.
Thanks Jim.
-----Original Message-----
From: Scott
Burbank [mailto:sburbank@microsoft.com]
Subject: KY to WA
Gigi: Our new
boat made it safely from KY to WA (big smile). Thanks for all your efforts to
keep us on schedule. The driver,
Chris, was friendly and helpful when I asked him questions about the boat's
towing characteristics. We hope all
goes well with you and the birth of your new baby! I will definitely recommend you to others
who need their boat transferred from one region of the country to another.
-----Original Message-----
From: Commander
Pete Jefferson
Subject: MD-CA
AND RETURN
Thanks Gigi, the boat arrived safe and sound today, just in
time to take it out tomorrow with my sister before I am shipped out. Thanks again for your hard work! Karen
and Pete
-----Original
Message-----
From: Steve Nelson [mailto:s.l.nelson@sbcglobal.net]
Subject: She made it home safe and sound!
Gigi -
Thank you so much for your assistance in getting my new boat out of Florida. You went
above and beyond with hurricane number three roaring towards Tampa. George was very nice and extremely
professional – way above what I was expecting, especially under the
hurried circumstances. The boat
arrived on time and in perfect condition - just a few (well, more than a
few) bugs on the radar and windshield, but no big deal. I owe you - and make sure your boss buys
you a terrific lunch - lobster or whatever - and champagne. Steve Nelson
-----Original
Message-----
From: Jay Marsh
Subject: Tartan 37 – Water Launch
Gigi,
I want to thank you so much for getting the Tartan 37 safely from Port
Canaveral, Florida, to Royal, Arkansas. I couldn’t be more pleased with
Mike Queen, your driver. The water
at the lake was low so we couldn’t launch. And, although you paid more for bringing
two trailers cross country and I paid more for the Marine Travel lift in Little Rock, all things considered it worked out fine,
even with the delay leaving Cape
Marina, my
apologies. I had no idea the boat
was going to be that heavy.
I’d be delighted to give you a very high recommendation to any of
your prospective customers. Jay Marsh
-----Original
Message-----
From: jcmd 62 [mailo:jcmd62@hotmail.com]
Subject: BOAT
TRANSPORT INDIANA TO MARYLAND
I had to
take a minute and drop a note to you for an excellent job in delivering my 25'
Nova XL from Evansville, IN
to Frederick, MD.
I’d like to especially thank you Gigi for your promptness and
professional demeanor with a customer.
Everything from your top notch emails to quickly answering voicemails
impressed me right from the start. Gigi, you were
the first to reply to my dozens of free quote requests, and your emails were
excellent, answered my questions before I could ask. After reading the
email that included, a contract, and full instructions on how to prepare the
boat for shipping, I only needed to call you for a delivery timeframe. Thank you - James Cook - Fredrick, MD
-----Original
Message-----
From: Tom [seayalobster@comcast.net]
Subject: Transport to New Hampshire
Gigi!!!!!!!!: If I could get half of the performance out of my
girl friend that I got from you, my life would be as smooth as cream. Most of
the time there is always a hitch. But I didn’t even get the smallest one
from you. I’ll be calling
again! Thanx
for everything! SEAYA Tom C.
-----Original Message-----
From: Jeff Jacobs [mailto:Jjacobs@bajafresh.com]
Subject: Your message made my Day!
Gigi, Boat was
received - I will go see it soon but I hear it made it safely. Thanks for
all your help and assistance getting it out here. You run a great operation, equipment,
and driver kept good communication with me. Thanks again for all your
help! I need to have a copy of the bills of lading upon departure from Florida and arrival here in Los Angeles - is that possible? You can e-mail to me. I'm
taking some time off work to enjoy the boat and today is my last
day! Thanks!
-----Original Message-----
From: Matthew Lutton [mailto:luttons@earthlink.net]
Subject: VERY
KNOWLEDGEABLE
Thanks again for your help.
I have decided to go with your company. You not only
met the prices I had been quoted by other companies but Gigi's
ability to answer all my questions and walk me through the process when all the
other companies would evade my questions or not answer them at all made up my mind. Thanks again. Matt
-----Original Message-----
From: J4massage@aol.com [mailto:J4massage@aol.com]
Subject: THIS BOAT MEANS A LOT TO ME!
Gigi, I got all the
paper work today and I am working quickly to make all preparations. Thank you
for your honest and workable offer for this transport. This boat means a
lot to me, and you and your company are going to make it possible for me. Jason
-----Original Message-----
From: Jim Kevern
Subject: NEED
HYDRAULIC TRAILER - "Before" photo
Hi Gigi, The
delivery went fine - the driver had to do a bit of
finagling to get it into the barnyard, but did an outstanding job. I had trouble downloading the
“after’ pics into my computer. Once I get it worked out I’ll send
you one. Thanks again. Jim
-----Original Message-----
From: Michael Cottiero [mailto:mcottiero@knightelectricco.net]
Subject: RE: OH-FL 34' on trailer
Gigi Everything
went very good. Thank you very
much! Michael A. Cottiero, Knight Fire & Security
-----Original Message-----
From: Steven L. Lynch [mailto:slynch@picerneri.com]
Subject: RE: QUICK FOLLOWUP CA-RI
2004 MONTEREY 322 EXP
Gigi, Thank you very much everything went well everything was in good
shape.
-----Original
Message-----
From: Furtekfam@aol.com
[mailto:Furtekfam@aol.com]
Subject: Boat Transport went great.
Gigi, You and George did a great
job.
-----Original Message-----
From: SpecRisk@aol.com [mailto:SpecRisk@aol.com]
Subject: Follow on your Boat Transport.
You shipped my boat in March. I was very satisfied
with the job and I will use you again if I have the need. Thank you very
much. (Tim was the Driver) George Vaccaro, Harvard, MA
-----Original Message-----
From: DNH1@aol.com [mailto:DNH1@aol.com]
Subject: New Boat
Gigi - Thanks for emailing
the quote and the other information
you included. I really appreciated your professionalism and the extra
time you took to answer my questions. I am looking forward to getting a
boat purchased so that I can continue to work with you. Dave Hand
-----Original Message-----
From: Wayne Arthur [mailto:warthur@digitas.com]
Subject: Follow up
Gigi, Thanks for
all your help on shipping the boat. All went extremely well and the boat
is in great working order. My wife
and I were able to get the boat out this weekend...finally some sun up here!!
-----Original Message-----
From: James Busse [mailto:jimbusse2003@yahoo.com]
Sent: Sunday, May 30, 2004 12:54 AM
Subject: BOAT SERVICE
Thanks for your time and consideration. Based on all
the costs, we have decided to pursue a boat that is local to us. I will
recommend your service to anyone needing transport, and should I need the
transport in the future, I will most certainly save your email and ask you
first. Again, thanks. Best Regards - Jim Busse
-----Original Message-----
From: Phil Marsillio [mailto:pmarsillio@sprynet.com]
Subject: 50’ SEARAY FL TO CA
G –
You’re the Best! Phil
-----Original Message-----
From: Top 8 [mailto:inftop@hotmail.com]
Subject: BOAT MOVE
Gigi - If I ever need to move a boat again, I'm coming to
you. You have great customer service. Chris
-----Original Message-----
From: simon
poole [mailto:sipoole@msn.com]
Subject: RE: Boat Portland
/ Long Beach -
PROGRESS
Hi Gigi - Thank you for carrying out the delivering my boat
to Long Beach.
I am very pleased with the level of service you provided and I would be happy
to recommend you. I still owe you
$25!! I will post this off to you
by the end of this week so you should get it next week.
-----Original Message-----
From: Klosowski Family [mailto:kloskids@optonline.net]
Subject: Quick Service
We've received a
lower quote prior to receiving yours, but thank you for your quick
response. I appreciate your professionalism and good customer service.
Lynne Klosowski
HAWAII BOAT
TRANSPORT
-----Original
Message-----
From: CDR-HealthWeb1 [mailto:cdr@healthweb1.com]
Cc: David Roscoe
Subject: RE: HAWAII BOAT TRANSPORT UPDATE / # 8530489
Hi Gigi, I just
wanted to let you know that the boat arrived last week safe & sound. We picked
it up Wednesday and dropped it in the water on Thursday. Thank you
very much for all your help and responsive service - as they say here in Hawaii, 'much mahalos'! We'll be sure to contact you
should we be shipping any other boats out this way. Aloha - Chris Roscoe
-----Original Message-----
From: clay ching [mailto:hallelujahproducts@wave.hicv.net]
Subject: MOLOKAI - Pics and
Thanks
Aloha Gigi. Thanks so much
for your efficiency. Here's a scripture that I've been using throughout this whole
process of buying a boat on the internet all the way across the continent. It
really was a step of faith to do all this as the natural inclination would be
to just say "forget it". I prayed for the right boat and found it a
few days later through all the links on line. It didn't have a trailer under it so
again, pray, found someone who gave it to me at cost, plus it was a trailer
that was originally designed for the specific boat as the trailer manufacturer
used to make trailers for the boat company before they went out of
business. There is still more
traveling so I'm still praying forTerry, and his rig
and safety on the road with no delays and or breakdowns. All the rest of the
stuff like loading, unloading, travel across the
Pacific, and ultimate delivery to me here on the island of Molokai.
Thanks a lot Gigi for your part in all this. Please do tell Terry, I'm praying
for him too. He can call me anytime too, or I'll just wait to hear from you.
Pastor Clay
-----Original Message-----
From: Darrell Boyd [mailto:boydd007@hawaii.rr.com]
Subject: Re: NC-HILO HAWAII
Gigi, thanks for all your help but I have found a better way
for me to move by land. I bought a diesel truck at a fair discount and I will
pull the boat to Long Beach
myself. That way you can ship the truck at the
same time & place as the boat. I've already got a buyer for the
truck in Kona so I can break even on the trucks
costs. Thanks for your help and I will remember you
should I ever need your services again. Aloha, Darrell
